Growth/
Renewal |
Revenue growth
Increase in number of registered users
# of customers with sales increases >20% |
Investment in internal IT as a percent of EBIT |
Investment in learning or culture as percentage
of EBIT
Average years of professional experience
Total years of professional experience |
Efficiency |
Average sales per customer
Avg calls per CAR
Acquisition Cost/person |
Percentage of admin to operating staff
Overhead cost per employee |
Revenue per employee
Cost per employee |